Q: How do I book an appointment?
Appointments can be booked directly through our online booking site 24/7. A deposit is required to secure your appointment.
Q: Are deposits refundable?
No. All deposits are non-refundable and go toward your remaining service balance.
Q: What happens if I’m late?
A 10-minute grace period may be allowed ONLY with communication prior to your appointment time. Excessive lateness may result in cancellation or rescheduling.
Q: Can I bring guests or children?
To maintain a relaxing luxury experience, extra guests and children are not permitted unless approved beforehand.
Q: How should I prepare for my lash appointment?
Please arrive with: Clean lashes, No eye makeup, No mascara
No caffeine before appointment if possible. This helps achieve the best lash retention and application results.
No caffeine before appointment if possible. This helps achieve the best lash retention and application results.
Q: How long do lash appointments last?
Appointment times vary depending on the service:
Fills: 1–2 Hours
Full Sets: 2Hours
Please plan accordingly.
Fills: 1–2 Hours
Full Sets: 2Hours
Please plan accordingly.
Q: How long do lash extensions last?
With proper aftercare, lash extensions can last 2–3 weeks before needing a fill appointment.
Q: What should I avoid after my lash appointment?
Please avoid: Excessive steam, Oil-based products, Rubbing or pulling lashes and Sleeping directly on lashes
Following aftercare instructions helps maintain your lash retention.
Following aftercare instructions helps maintain your lash retention.
Q: How often should I wax?
Most waxing appointments are recommended every 4–6 weeks for best results.
Q: What is a vagacial?
A vagacial is a soothing skincare treatment for the bikini area designed to help with ingrown hairs, irritation, dark spots, and overall skin maintenance after waxing.
Q: Can I get a fill from another lash artist?
Foreign fills may be accepted depending on the condition of your current lashes. If the lashes cannot be filled properly, a removal and full set may be required.
Q: Do you offer lash removals?
Yes, safe lash removals are available and recommended to protect the health of your natural lashes.
Q: What forms of payment do you accept?
We currently accept: Cash, Card, Apple Pay and Zelle.
Q: Do you offer refunds?
Due to the nature of beauty services and products, all sales are final. No refunds will be issued on services or products.
Q: Do you offer same-day appointments?
Same-day appointments may occasionally be available depending on scheduling availability. Please check the booking site or contact us directly.
Q: Where are you located?
We are located in Riverview, Florida. Exact address details will be provided after booking confirmation.
Q: Do you offer consultations?
Yes! Consultations can help determine the best service, lash style, or beauty experience for you based on your desired look.
